Work Order Summary

Go to Reports → Work Order Summary to see how work orders are distributed across statuses, service types, and months.

Filters

Filter	Description
Period	Preset selector: All Time / This Month / Last Month / This Year / Last Year
From	Start date (based on work order creation date)
To	End date (based on work order creation date)

Note

The date filter applies to the work order creation date (created_at).

Summary Cards

Five cards at the top summarise the filtered work orders:

Card	Description
Total Work Orders	Total count of all work orders in the filtered period
Active	Count of work orders that are not draft, completed, or cancelled
Completed	Count of work orders with status completed
Cancelled	Count of work orders with status cancelled
Completion Rate	completed / total × 100, rounded to the nearest whole number

Active includes all statuses except draft, completed, and cancelled — for example: confirmed, picked_up, in_warehouse, in_transit, and so on.

Tabs

By Status

Shows the count of work orders per status, sorted from highest to lowest count.

Column	Description
Status	Work order status (displayed as a colour-coded badge)
Count	Number of work orders with this status
%	Percentage of the total (to one decimal place)

By Service Type

Shows the count of work orders per service type, sorted from highest to lowest count.

Column	Description
Service Type	Service type label (e.g. Sea FCL, Air Freight)
Count	Number of work orders with this service type
%	Percentage of the total (to one decimal place)

By Month

Shows the count of work orders created per calendar month (format: YYYY-MM), ordered chronologically.

Column	Description
Period	Month in YYYY-MM format
Count	Number of work orders created in that month

This tab is not paginated.

Export PDF

Click Export PDF in the top-right corner to generate a PDF report. The PDF reflects the currently active date filter.