Record a Payment

When a customer pays — fully or partially — you record the payment in LogisticPro so the invoice balance is updated automatically.

Note

If you intend to include Virtual Account (VA) payment information on the invoice PDF, the customer must have a VA generated first. See Add a Customer for instructions on generating a VA.

Steps

1. Open the Invoice

Go to Invoices and click the invoice you want to record a payment for.

2. Click “Add Payment”

In the payment section on the invoice detail page, click Add Payment. This button is only available when the invoice status is issued or partially_paid — it is disabled for draft and paid invoices.

3. Fill in Payment Details

Field	Required	Description
Amount	✅	Amount paid. Cannot exceed the remaining balance.
Payment Method	✅	Cash, Bank Transfer, Virtual Account, Giro / Cheque, or Other
Payment Date	✅	Date the payment was received
Notes	—	Optional internal notes (max 500 characters)

4. PPh 23 (Withholding Tax)

If withholding tax applies, check the PPh 23 checkbox. Enter the PPh 23 Rate (%).

The form will show a live calculation:

• Gross / DPP — the invoice subtotal used as the tax base
• PPh 23 — the withheld amount (DPP × rate)
• Net received — the amount after deducting PPh 23

5. Save

Click Save Payment. The invoice balance is updated:

• If the remaining balance reaches zero → status becomes Paid
• If partial → status becomes Partially Paid

Payment History

The payment history table on the invoice detail page shows all recorded payments with the following columns:

Column	Description
No.	Payment number
Date	Payment date
Method	Payment method
Gross	Amount recorded
PPh 23	Withheld amount (if PPh 23 was enabled)
Net	Gross minus PPh 23
Notes	Optional notes

Click any row to open the payment detail page.